Front Office Management

Looking for a Front Desk Manager who can move into a Practice Management position.

We are a small, holistic cancer clinic that offers personalized care.

We are looking for someone who can grow with us.

CHARACTERISTICS we are looking for:

•             Emotionally Stable and Positive

•             Dynamic person with Leadership qualities

•             Highly organized, EFFICIENT, someone who works well under pressure.

•             Heart for service, a high level of integrity, dependable

SKILLS we are looking for:

•             Proficient in using a mac, IPAD and iPhone

•             Proficient in using Google business services: email, calendar function, drive storage

•             Competent in Excel, MS Word & Zoom

•             Preferred experience in using Telehealth, Square, Squarespace & Facebook applications

RESPONSIBILITIES:

•             Manage daily operations

o             Open and Set up Office

o             Schedule and Coordinate Patients

o             Schedule and Coordinate Clinicians

o             Manage Patient Electronic Medical Records

o             Record and Update Patients’ personal and financial information

o             Communicate referrals with clinicians in house and off site

o             Charge and Invoice all Patients for services and goods

o             Communicate with Patients with high level needs

o             Do outreach through letters and educational materials with other clinicians

o             Recruit for, schedule, promote and manage speaking opportunities.

o             Manage staffing issues: timesheets, training, compliance

o             Audit Calendar monthly for profitability and collections

o             Post on social media for all events 4-5 times a week

o             Send out email blasts on practice issues and education

o             Coordinate and take notes for Team Meetings; Journal Club; Clinical collab

·                 Some financial management

·                 Staff Management

We are offering:

•             Days: 5

•             Hours:

o             40-45 hours a week, Hours can be flexible.

•             A collaborative, generous and supportive team

•             A healthy professional environment.

•             Hourly starting, flexible and commensurate with skill and experience

Benefits include:

•             10 days paid time off

•             Paid holidays

•             Flexibility in how you manage your time to achieve work-life balance

•             Work of meaning with a vulnerable population

•             Health insurance following a six-month commitment

•             Paid training in Cancer Care, Customer Service, Sales and Personal Development

•             Wholesale access to natural therapies; supplements, beauty, and household products

QUALIFICATIONS:

No experience in cancer required but must have 4+ years in administrative capacity.

Associates degree preferred but experience can replace education.

Proven customer service skills

We are looking for someone who can make a long-term commitment of five years or longer.

Our email is dr.roy@aimnatural.com. Please, no phone calls, email only

We are looking forward to seeing you join our team!